If you order services online, you generally have a statutory right of withdrawal. However, for certain services, this right of withdrawal can be restricted or even completely revoked under certain circumstances. At Selbstauskunft.de, we would like to provide you with as transparent and comprehensible an overview as possible of how the right of withdrawal works when ordering a SCHUFA self-disclosure and when it may not apply.
What is the right of withdrawal?
The right of withdrawal gives you as a consumer the opportunity to withdraw from a purchase or an order for services within 14 days without giving reasons. This applies in particular to contracts concluded online, by telephone or outside of business premises.
The aim of the right of withdrawal is to give consumers the opportunity to reconsider an order and cancel it if necessary.
When can the right of withdrawal be revoked?
However, there are exceptions to this right of withdrawal, in particular for services that are provided immediately at the express request of the customer. This is the case if the customer requests that the service be provided immediately after completion of the order and is informed at the same time that he thereby loses his right of withdrawal.
At Selbstauskunft.de we offer exactly this service: As soon as you order your SCHUFA self-disclosure from us, we immediately initiate the process so that you receive your information as quickly as possible. To make this possible, we expressly ask you during the ordering process for your consent for us to start the service immediately. At the same time, you agree that you will lose your right of withdrawal as soon as we start providing the service.
Why do we cancel the right of withdrawal?
The reason why the right of withdrawal with Selbstauskunft.de expires after the start of the service is that the SCHUFA self-disclosure is a specific, personalized service. Once we have requested the information from SCHUFA for you, the process can no longer be reversed. The service has then already been provided in full and it would no longer be possible to cancel it.
This regulation protects us as a service provider from being burdened with costs and effort due to revocations after the service has already been provided. At the same time, it enables us to offer you the fast and efficient service you expect.
What does this mean for you as a customer?
Before you complete your order at Selbstauskunft.de, you should be aware that the right of withdrawal expires after confirmation and the start of the service. We will expressly inform you of this during the ordering process and ask for your consent before we start the process.
If you order your SCHUFA self-disclosure from us, you are on the safe side - we will take care of your request quickly and reliably. At the same time, you know that from the moment we process your order, you can no longer revoke it.
Conclusion
The right of withdrawal is an important tool for consumers, but when ordering a SCHUFA self-disclosure via Selbstauskunft.de, there are clear regulations that exclude the right of withdrawal under certain conditions. We make sure that you receive all the information you need to make an informed decision. So you can be sure that you will receive your SCHUFA self-disclosure quickly and easily - without unnecessary delays.
If you have any further questions about the right of withdrawal or our service, please do not hesitate to contact us. Visit Selbstauskunft.de for more information and to order your SCHUFA self-disclosure .